
FAQ
Basic Information For Beginners.
HOW TO BUY
STEPS
Requirements
💎 Browse China’s E-commerce Platform
Browse China's online e-commerce platforms, such as Taobao / Tmall / JD.com. Find your ideal sellers’ info & products through social media, e.g., Reddit, Instagram, TikTok. Copy the product link or name/shop’s link/PI and paste it into the search bar (or just copy the link/PI shared by your friend). Click “Search” and turn to the next page.
Enter the Product Link
Copy and paste the link of the product you want into the provided field on MuleBuy's website. This will bring the product into your MuleBuy account.
Add the Product to Your Cart
After reviewing the product details, click on the "Add to Cart" button. This saves the product so you can proceed to checkout whenever you're ready.
Click on Buy now
Once you've found the item you want, click "Buy Now" to purchase it directly—no cart needed.
Payment and Shipping
When your item arrives at MuleBuy’s warehouse, you can proceed to pay for shipping. Choose your preferred shipping method and confirm the payment to have your item sent directly to you.
Delivery
🪄 Delivery and reward
We will pack your items and send out your package carefully and properly after you have submitted the delivery order. You can check the tracking number, track your package and follow its shipping progress on the “Parcel” page. You can share experiences and apply reward after you have received the parcel.







